> For the complete documentation index, see [llms.txt](https://guide-shine-trust.shinecommerce.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide-shine-trust.shinecommerce.co/faqs/plans-and-pricing/what-is-the-refund-and-cancellation-policy.md).

# What is the Refund & Cancellation Policy?

For the Subscription Packs, the cancellation will be effective from the **next billing cycle** and you'll be able to use the subscription for the current billing cycle.

For further queries, please ping us in the in-app Help chat or email us via **<hi@shinecommerce.co>.**