# How to use the locate function when the store has a password? * When you click on the location icon, you will be redirected to your store. * If your store asks for a password, enter the password and hit submit, then close that window. * Go back to the app and press the location icon again, you will be redirected to the right page to work. For further queries, please ping us in the in-app Help chat or email us via **.** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide-shine-trust.shinecommerce.co/faqs/trust-badges/how-to-use-the-locate-function-when-the-store-has-a-password.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.