# How to use the locate function when the store has a password?

* When you click on the location icon, you will be redirected to your store.&#x20;
* If your store asks for a password, enter the password and hit submit, then close that window.
* Go back to the app and press the location icon again, you will be redirected to the right page to work.

For further queries, please ping us in the in-app Help chat or email us via **<hi@shinecommerce.co>.**
