# Support - [How can I reach out for help?](https://guide-shine-trust.shinecommerce.co/faqs/support/how-can-i-reach-out-for-help.md): See the different ways in which you can reach out to help in ShineTrust. - [How can I uninstall ShineTrust App?](https://guide-shine-trust.shinecommerce.co/faqs/support/how-can-i-uninstall-shinetrust-app.md): Steps to install/remove the ShineTrust - Badges & Labels app from your Shopify Store - [Does ShineTrust impact the website's performance?](https://guide-shine-trust.shinecommerce.co/faqs/support/does-shinetrust-impact-the-websites-performance.md): Query regarding performance issues while using the app - [What to do if I am unable to launch the ShineTrust App?](https://guide-shine-trust.shinecommerce.co/faqs/support/what-to-do-if-i-am-unable-to-launch-the-shinetrust-app.md): Here's why you're unable to launch the app --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide-shine-trust.shinecommerce.co/faqs/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.