> For the complete documentation index, see [llms.txt](https://guide-shine-trust.shinecommerce.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide-shine-trust.shinecommerce.co/faqs/support/what-to-do-if-i-am-unable-to-launch-the-shinetrust-app.md).

# What to do if I am unable to launch the ShineTrust App?

[**ShineTrust - Badges & Labels**](https://apps.shopify.com/shine-trust?search_id=9ad5eda7-a55d-4ec9-aa09-1d83219ce7a8\&surface_detail=shinetrust\&surface_inter_position=1\&surface_intra_position=1&) works best on Chrome/Firefox/Safari browsers on laptops and Chrome on mobile. If you're using a different browser apart from these, you might face the problem of the app not getting launched properly.

For further queries, please ping us in the in-app Help chat or email us via **<hi@shinecommerce.co>.**